TERMS & CONDITIONS 

Booking Details

Re-Wired Entertainment asks that there is adequate set up time available. 60 minutes before the start time of the event and 45 minutes after the event to break down the equipment and leave the venue. If this time is not given, it may delay the start of entertainment.

Payment Details

When paying by a bank transfer, the client can make a payment straight into Re-Wired Entertainment’s bank account via BACs. After making a payment, the client should notify us that a payment has been made so it can be logged. 

A booking fee of £50 is required to secure the date for the client. Once the booking fee has been accepted, a confirmation email will be sent to the client and Re-Wired Entertainment will begin to prepare for the client's event. The booking fee is included in the total quote, it is not in addition. 

All booking fees are non-refundable.

All outstanding balances are to be paid 7 days before the date of the event. If full payment is not made at least 7 days before the event, Re-Wired Entertainment reserve the right to cancel. 

Cancellations

 Re-Wired Entertainment will be holding the date exclusively for the client. The potential loss of work in the event of a cancellation is real and tangible. If cancelled within 7 days of the event, Re-Wired Entertainment will not refund any payment made. 

Cancellations must be made by email to tj@re-wired-entertainment.com No telephone or in person cancellations can be accepted.

Conduct

The client is responsible for all guests and their actions as detailed below:

 The client will provide adequate supervision of their guests, including children, and will be liable for any theft, or damage to Re-Wired Entertainment’s equipment caused by guests attending the event. 

No violence, aggressive or abusive behaviour from anyone will be tolerated. Re-Wired Entertainment reserves the right to terminate the booking at any time if the entertainer’s personal safety is under threat. 

It is the client’s responsibility to inform Re-Wired Entertainment of any guests which suffer from medical conditions that may be affected by strobe, laser, UV or flashing lights prior to the event.

It is the client’s responsibility to inform Re-Wired Entertainment of any guests with dietary requirements. This is only applicable at children’s parties where sweets are given out as prizes. 

The Venue

The client should contact the venue and ensure that there is a safe and adequate power source available.

If the event start time is delayed due to the inability of Re-Wired Entertainment to gain access to the venue or any other delay beyond Re-Wired Entertainment’s control, the client will not be eligible for a refund.

* Re-Wired Entertainment cannot accept any responsibility for electrical faults or power cuts in the venue.

If you have booked a smoke/Haze machine you will need to obtain permission from the venue. Re-Wired Entertainment will not be held responsible should our smoke/haze machine trigger any alarms in the venue or require a fire service call out.

If the venue has a sound limiter, Re-Wired Entertainment cannot control when and if the power cuts off due to excessive noise from music or guests.

Any potential hazards must be pointed out by the client or the venue staff at the time of set up.

Other

Re-Wired Entertainment cannot be held responsible for not having any specific songs unless this has been requested prior to the event and confirmed by the DJ that it is available to play. Re-Wired Entertainment cannot guarantee to obtain or play all the songs requested.

Re-Wired Entertainment uses premium, reliable equipment however during any event with any entertainment, very rarely equipment can malfunction. Re-Wired Entertainment may need to change or reset the equipment in order to rectify any issues.

Re-Wired Entertainment will leave with enough time to travel to the venue and will not be held responsible for acts of mother nature (e.g., snow, floods) and/or any road closures or delays to the venue. 

Re-Wired Entertainment may take photos and videos for use on social media platforms or websites. These may be used in promotional materials.

Any breaches of the Terms and Conditions could be dealt with legally. By accepting the booking, you agree to the above Terms and Conditions and accept this as a legally binding contract.